Benefits:

Paid time off

Bonus based on performance

Flexible schedule

Free uniforms

Opportunity for advancement

Front Desk / Guest Services Associate

We are seeking a reliable, motivated, and guest-focused individual to join our team as a Front Desk / Guest Services Associate at our hotel. This position plays a vital role in creating a positive first impression and ensuring an excellent overall guest experience.

As a member of our team, you will wear many hats and be expected to adapt to a variety of responsibilities in a fast-paced hospitality environment.

Key Responsibilities:

Provide exceptional customer service by greeting guests, handling check-ins and check-outs, and responding to inquiries professionally

Manage reservations, phone calls, and guest requests efficiently

Maintain accurate records and process payments

Assist with general property upkeep, including light cleaning duties as required to maintain cleanliness and presentation standards

Communicate effectively with team members to ensure smooth daily operations

Qualifications & Skills:

Strong multitasking abilities and the capacity to work well under pressure

Excellent communication and interpersonal skills

Reliable, punctual, and detail-oriented

Ability to work independently and as part of a team

Open availability strongly preferred, including evenings, weekends, and holidays

Must have reliable transportation

Experience in customer service or public relations preferred; however, we are willing to train the right candidate

What We’re Looking For: We are looking for someone dependable and adaptable who understands the importance of flexibility in a hospitality setting. The ideal candidate thrives in a dynamic environment and is willing to step in wherever needed to support the team and enhance the guest experience.

Opportunities for Growth: This position offers the potential for advancement for the right applicant who demonstrates strong performance, leadership, and commitment.