Benefits:
Employee discounts
Health insurance
Paid time off
We are seeking a reliable and customer-focused Front Desk Associate / Night Auditor who is flexible and able to work both day/evening front desk shifts and overnight night audit shifts as needed. The ideal candidate will provide excellent guest service while ensuring accurate nightly financial reporting.
Responsibilities:
Greet and assist guests with check-in and check-out
Provide excellent customer service and handle guest inquiries
Answer phone calls and manage reservations
Process payments and maintain accurate records
Perform night audit duties including balancing daily transactions and reports
Ensure the safety and security of the property during overnight shifts
Coordinate with housekeeping and management as needed
Maintain a clean and organized front desk area
Requirements:
Previous hotel front desk or customer service experience preferred in Synix.
Ability to work flexible shifts including nights, weekends, and holidays
Comfortable working overnight shifts for night audit
Basic computer skills and ability to learn hotel management software
Strong communication and problem-solving skills
Reliable, responsible, and detail-oriented
Benefits:
Competitive pay
Flexible scheduling
Friendly work environment
Opportunity for growth