Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Free food & snacks
Paid time off
Training & development
Join Our Team at Tidewater Property Management!
Are you passionate about working with people, solving problems, and tackling new challenges every day? If so, Tidewater Property Management is looking for YOU to join our dynamic team!
We’re seeking a motivated, positive, and forward-thinking professional with exceptional customer service skills to help us deliver outstanding experiences to our communities. If you thrive in a fast-paced environment and love bringing energy and positivity to everything you do, we want to hear from you!
Why You’ll Love Working Here
Matching 401(k) contribution.
Fun, Engaging, Collaborative Culture – events throughout the year and a great team environment! Manager engagement and a vast support system with a comprehensive training program.
Opportunities to Grow – take the next step in your career with us!
What You’ll Do
CUSTOMER & CLIENT SUPPORT
Serve as the first point of contact for homeowners, tenants, vendors, and visitors.
Process pending registrations and research/respond to “Contact Us” submissions in the management software.
Provides support for all walk-in clients, tenants, and vendors with questions and service needs.
Accept payments and provide receipts as needed.
Respond promptly and professionally to all client interactions.
Assists as requested with the phone queue which includes:
Screening and direct incoming calls; take messages and ensure accurate documentation in the management software.
Assists as requested in managing, responding to, and forwarding emails that are received through the info mailbox.
All other duties as assigned
OFFICE & ADMINISTRATIVE SUPPORT
Open, date-stamp, sort, and distribute daily mail.
Receive and distribute packages to the appropriate department.
Log, research and process returned mail.
Run appropriate postage and distribute faxes to designated email recipients.
Proofread and edit materials to support professional, high-quality communications.
All other duties as assigned.
What We’re Looking For
Strong organizational skills and attention to detail.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Positive, professional attitude with customer service experience.
Excellent verbal, written, and interpersonal communication skills.
Strong organizational skills with high attention to detail.
Receptive to direction and constructive feedback.
Strong initiative and minimal need for supervision.
Proficient data entry skills.
Ability to adapt to various personalities and management styles.
Willingness and ability to learn new software systems.
Critical thinking and problem-solving abilities.
Ability to work independently and as part of a team.
Work Schedule
This position is 100% in-office and requires the employee to be physically present at a designated desk in the office five (5) days per week, during standard business hours
Physical Effort
Frequent interruptions and shifting priorities.
Work performed primarily in a typical office environment.
Prolonged periods of working at a computer and speaking on the phone.
Ability to sit for extended periods.
Ability to lift or move up to 25 lbs. (accommodations available).
Ready to make an impact and be part of something great? Apply today and start your journey with Tidewater Property Management!