Benefits:

401(k) matching

Dental insurance

Employee discounts

Vision insurance

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Fun Working Environment

Interact with Pets

Company Discounts

Job Summary Are you a pet lover with a passion for customer service? If so, we’d like to hear from you! We are a leading dog daycare, boarding and grooming facility. We are passionate about providing a safe, fun, and nurturing environment for our furry guests. We are currently seeking a dedicated and friendly Front Desk Associate to join our team. As the Front Desk Associate, you will be the first point of contact for our customers and furry guests. You will greet pet owners and check in pets, schedule appointments, process payments, and generally ensure that a facility is a welcoming place.

Responsibilities

Greet owners as they arrive

Check-in dogs for Daycare, Boarding, or Grooming

Collect and confirm pet and owner information

Answer phones, emails, and other communications

Schedule, confirm, and cancel appointments

Process payments and maintain accurate records

Help keep a clean and safe work environment

Assist in kennel operations when needed

Other administrative duties, as assigned

Qualifications

Excellent customer service skills

Effective communication with clients and coworkers

Comfortable working with a variety of animals

Proficient in Microsoft Office, scheduling software, Windows operating system and other technology

Effective dog behavior identification and dog handling

Ability to stand and work on your feet for multiple hours

Ability to multitask, work on multiple tasks simultaneously, and prioritize task importance

Experience in a similar role is a plus

Must love dogs!