RushOrderTees is a custom apparel company known for lightning-fast turnaround times and top-tier customer service. We work hard, move fast, and pride ourselves on creating a fun, energetic workplace where teamwork matters.
We're looking for a friendly, organized, and dependable Front Desk Employee to support daily operations and serve as the first point of contact for scheduled customer pickups, delivery drivers, and internal team members. This role also provides light administrative and HR support while maintaining an organized front desk area.
Greet customers picking up orders in a professional and efficient manner
Answer the doorbell for scheduled customer pick-ups and delivery drivers only
Manage customer pick-up orders, including verifying order details and ensuring accurate handoff
Respond to customer questions at order pick-up in person as needed (no walk-in sales)
Coordinate with production and sales teams to locate completed orders
Manage incoming and outgoing packages and deliveries
Maintain a clean, organized front desk and pickup area
Provide light HR support , including assisting employees, organizing personnel files, supporting basic onboarding tasks, helping with employee events
Perform light administrative tasks such as data entry and filing
Support other departments as needed in a fast-paced environment
Strong communication and customer service skills
Bilingual (English/Spanish) preferred
Organized, detail-oriented, and dependable
Ability to multitask and stay calm during peak pickup times
Comfortable using computers and basic office software
Reliable and punctual
Previous front desk, administrative, or customer service experience preferred (but not required)
Competitive pay
A team-oriented, fast-paced work environment
Opportunities for growth within the company
Employee discounts on custom apparel
Consistent schedule and supportive management