Front Desk Associate

Scenthound Scottsdale Shea, AZ

Front Desk Associate

Scottsdale, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Employee discounts

    Free uniforms

    Opportunity for advancement

    Training & development

    Compensation & Schedule

    $20–$28/hour (base + incentives + tips)

    30–40 hours/week

    3–4 days/week, typically 7:45 AM – 5:15 PM

    Why This Role

    Work hands-on with dogs every day

    Strong team culture with a supportive environment

    Clear path to growth into Assistant Manager and Manager roles

    Complimentary service membership + performance-based raises

    About the Role As a Dog Wellness Advocate, you are the first impression for every dog parent. You’ll deliver exceptional service, ensure a safe and welcoming environment, and educate customers on the value of routine dog care. This is a sales-driven role built on building relationships, trust, and genuine enthusiasm for dogs.

    What You’ll Do

    Drive membership sales through customer connection and education

    Recommend services, add-ons, and products to meet customer needs

    Manage appointments, customer profiles, and phone inquiries

    Provide a clean, organized, and welcoming front-of-house experience

    Resolve customer questions and concerns with professionalism

    What We’re Looking For

    Outgoing, positive personality with strong people skills

    Genuine love for dogs and their wellbeing

    Confidence in sales (membership or retail experience preferred)

    Strong communication and basic tech/computer skills

    Reliable, self-motivated, and team-oriented

    About Scenthound Scenthound is a wellness-focused dog care company on a mission to help dogs live longer, healthier lives. Our North Star is to enrich the connection between people and their dogs.

    We provide membership-based wellness services focused on a dog’s Skin, Coat, Ears, Nails, and Teeth (S.C.E.N.T.), ensuring dogs receive consistent hygiene and preventive care. Above all, dog safety is our top priority, and we are committed to creating a safe, stress-free experience for every dog in our care.