Job Description

Job Description
We are seeking a reliable and professional Front Desk Associate to join our team in Wilmington, NC. As the first point of contact for our clients and visitors, the Front Desk Associate plays a key role in creating a welcoming and organized office atmosphere. The ideal candidate is detail-oriented, courteous, and capable of multitasking in a fast-paced environment.

Responsibilities

• Greet clients, visitors, and staff in a courteous and professional manner

• Answer and direct incoming calls promptly and efficiently

• Manage appointment scheduling and calendar coordination

• Maintain the reception area in a clean and organized condition

• Handle incoming and outgoing mail and deliveries

• Provide general administrative support to staff as needed

• Maintain confidentiality and handle sensitive information with discretion

Qualifications

Qualifications

• High school diploma or equivalent; associate degree preferred

• Prior experience in a receptionist or administrative role is a plus

• Strong communication and organizational skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Ability to handle multiple tasks and manage time effectively

• Positive attitude and customer service-oriented mindset

Additional Information

Benefits

• Competitive salary based on experience

• Opportunities for career growth and professional development

• Supportive and team-oriented work environment

• Skills development and cross-training opportunities

• Paid time off and holiday benefits