Front Desk Attendant/Cook/Bartender
Benefits:
Referral Bonus Program
Employee discounts
Paid time off
Overview:
We are looking for a candidate with great customer service skills and previous food service experience (some bartending experience is a bonus!) to join our team here at Atwell Suites KCI! The individual in this role will be cross-trained on front desk, bartending, and kitchen responsibilities.
Schedule: (This position is PART TIME - days scheduled will vary week to week, dependent upon operational needs)
Evening shift - need late afternoon/evening availability!
Weekend availability
Overtime, as needed
Holidays, as needed
Primary Front Desk Duties and Responsibilities:
Welcome all guests in a friendly, prompt, and professional manner, being sure to give recognition to IHG Rewards Club Members and returning guests.
Check guests in, issue room keys, and provide information on hotel services and room location.
Ensure necessary identification is taken from guests at check-in.
Answer, record, and process all guest calls, messages, requests, questions, or concerns promptly and courteously.
Accurately record guest information and preferences in the Hotel’s internal system.
Check guests out; resolve any late or disputed charges.
Accurately process all cash and credit card transactions using established procedures.
Primary Cook Duties and Responsibilities:
Prepare ingredients to use in cooking; check the quality of ingredients prior to use.
Cook food with various utensils or grillers; check food while cooking to stir or turn.
Follow proper procedures in handling food to ensure health and sanitation guidelines are met.
Clean work area, freezers, kitchen area, and dish area to ensure proper cleanliness is maintained; keep a sanitized and orderly environment in the kitchen.
Demonstrate a professional and pleasant demeanor when interacting with visitors, vendors, and associates.
Primary Bartending Duties and Responsibilities:
Use great customer service skills by greeting guests pleasantly as they approach the bar/front desk, taking and preparing their orders promptly, and creating an overall friendly interaction.
Prepare beverages using established pouring standards and drink recipes to provide a consistent product to the guests and to control costs.
Accurately process all cash and credit card transactions using established procedures.
Check guest identification in accordance with federal law.
Follow established Hotel safety protocols and procedures at all times.
Ensure that all liquor is properly secured before, during, and after every shift.
Other duties as assigned.
Qualifications and Requirements:
1 year of experience in a similar front desk/customer service role is preferred.
1 year of experience in a similar bartending, food service, kitchen, or line cook role is preferred.
Must be 21 years or older!
Cash handling experience is preferred.
Pay: $16.00 - $17.00/hour, plus tips