Benefits:

Dental insurance

Employee discounts

Training & development

Vision insurance

Wellness resources

Position: Front Desk Attendant

Job Type: Part-time

Location: FFC West Loop

Required Shifts:

Monday: 12:00 PM – 6:30 PM

Tuesday: 7:00 PM – 11:10 PM (Closing)

Wednesday: 7:00 PM – 11:10 PM (Closing)

Sunday: 4:45 PM – 8:10 PM (Closing)

Compensation: $16.60 per hour

Duties and Responsibilities:

Greet members by name and create a great first impression of the club

Check-in members and guests to the club

Act as liaison between current and prospective members and Membership Department

Answer incoming calls professionally

Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed

Perform opening and closing functions regarding the front desk

Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift

Attend all required department and club staff meetings

Provide a clean, safe and healthy environment for members, guests, and co-workers

What We Offer:

Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois

401K: Company match

Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer).

Continued Education: Access to FFC University courses and discounted certifications.

Other Perks:

Club Membership: Complimentary access to all FFC locations.

Discounts: 25% off Spa, Retail, and Fitness classes.

Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.

Inclusive Culture: A welcoming and diverse team environment.

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.