Job Description

Job Title

Front Desk Clerk

About the Department

Join the dedicated team at Providence Hospitals, a respected network within Henry Ford Health, serving communities across Oakland County. Our hospitals blend advanced specialty care with deep local roots, offering convenient suburban locations, excellent amenities, and strong community connections. As part of our team, you'll contribute to a mission-driven environment that prioritizes exceptional patient care and community well-being.

Role Overview

As a Patient Access Representative, you'll be the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. You'll support the administrative and clerical needs of our medical setting, playing a vital role in maintaining smooth operations and exceptional patient care.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.

What You Will Need

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience.

Preferred Qualifications

• Arabic-English bilingual speaker is preferred.

What We Offer

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We prioritize learning and development, empowering you to make a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of our commitment to exceptional care.