Job Description

Asst-Office Operations - Henry Ford Health

Job Title

Asst-Office Operations

About the Department

Join our dedicated team at the Moross Road campus, a cornerstone of care for Detroit's east side and the Grosse Pointes. Our location offers a unique blend of community connection, with easy access to lakefront parks, historic architecture, and the scenic Detroit River corridor. We pride ourselves on delivering compassionate care while being rooted deeply in the neighborhoods we serve.

Role Overview

As an Asst-Office Operations, you will be the first point of contact for patients and visitors, providing essential administrative and clerical support in a medical setting. Your role is crucial in ensuring smooth operations, from patient check-in to appointment scheduling, and plays a vital part in the patient experience.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Greet patients and visitors, checking them in and out while obtaining necessary documentation.
• Verify and enter demographic information, ensuring accuracy and confidentiality.
• Obtain and verify insurance authorizations/precertification for patient services.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review, and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile daily reports and deposits for accuracy.

What You Will Need

Required Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience.

Preferred Qualifications

• None specified.

What We Offer

At Henry Ford Health, we foster an environment of growth, collaboration, and mission-driven work. You¿ll have access to continuous learning opportunities, allowing you to expand your skills and advance your career while making a meaningful impact in healthcare.

Join Our Team

Ready to make a difference? Apply now and be part of a team that¿s transforming healthcare.