Front Desk Clerk

Parkside Plaza Condo U O A

Front Desk Clerk

Silver Spring, MD
Part Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Opportunity for advancement

    Paid time off

    · Be responsible for knowing and enforcing rules and instructions concerning general Building operations, I.e. emergency situations, moves and access and key control as specified in the Front Desk Manual.

    · Contact maintenance personnel, police, fire, or Gas Company in the event of an emergency.

    · Provide information courteously and respectfully to owners, residents, guests, visitors and con­tractors. Ensure guests, and contractors register and are announced before leaving the desk area.

    · Answer telephone and record messages as required.

    · Assist in the processing of work orders upon resident request and input order into Concierge Plus system.

    · Maintain control of Emergency and Courtesy Key Cabinets, dispense keys as needed and record to whom Issued.

    · Maintain Resident Information, Incident, Key Control, Exercise and Guest Logs as required.

    · Properly process office mail, oversized mail, UPS, Fed EX and other deliveries that come to the Front Desk utilizing the Concierge Plus Notification. Follow-up with resident if any package is not picked up within 5 days.

    · Frequently observe CCTV monitors and report any unusual observations to the appropriate party.

    · Provide shift update to oncoming desk clerk. Update clerk about contractor work in process,' new management memos, and any situations, unresolved or in process.

    · Communicate with Management anything that may affect or compromise the Integrity of the Building, residents, or staff. Keep Front Desk supplied with necessary forms

    · Provide residents with Suggestion/Comment and Incident Forms and all other forms as needed.

    · Assist in training new personnel

    · Process resident extermination requests to ensure they are Included on the weekly Pest Control Service List. Provide exterminator with residents' keys on Service List.

    · And all other duties as assigned by Management.