Benefits:

Employee discounts

Paid time off

Bonus based on performance

Opportunity for advancement

Wellness resources

About the Role:

Parkside Plaza Condo Unit Owners Association in Silver Spring, MD is looking for a friendly and organized Front Desk Clerk to be the welcoming face of our residential community. This is a great opportunity to be at the heart of a vibrant condominium community where your customer service skills truly make a difference every day.

Responsibilities:

Greet and assist residents, guests, and vendors in a professional and courteous manner

Monitor building access and enforce community security protocols

Answer and direct incoming calls, emails, and resident inquiries

Manage package and mail receipt, logging, and resident notifications

Maintain accurate visitor and activity logs throughout each shift

Coordinate with property management and maintenance staff to address resident concerns

Respond to emergencies and contact appropriate personnel as needed

Requirements:

Prior front desk, concierge, or customer service experience preferred

Strong verbal and written communication skills

Ability to remain calm, professional, and courteous under pressure

Basic computer proficiency including data entry and email communication

Reliable, punctual, and able to work various shifts including weekends or evenings

High school diploma or equivalent required

About Us:

Parkside Plaza Condo Unit Owners Association is a well-established residential community located in the heart of Silver Spring, MD, dedicated to providing a safe, welcoming, and well-maintained living environment for all residents. Our community is known for its strong sense of neighborly pride and commitment to excellent service. We take pride in a supportive team atmosphere where every staff member plays a vital role in making Parkside Plaza a place residents are proud to call home.