Front Desk & Client Experience Representative

SYNERGY NUTRITION & WELLNESS

Front Desk & Client Experience Representative

Williamsville, NY
Part Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Opportunity for advancement

    Wellness resources

    About Us

    Synergy Nutrition and Wellness is an integrative wellness center dedicated to whole-person health. We blend holistic muscle testing, family practice medical services, and both Eastern and Western modalities to support individuals and families on their wellness journeys.

    Our environment is fast-paced, supportive, and purpose-driven, with a strong focus on education, compassion, and exceptional patient care.

    We’re Hosting Open Interviews!

    We are hosting open interviews for motivated, wellness-aligned individuals who are excited to be part of a collaborative healthcare environment. This is a dynamic, multi-functional role with opportunities for long-term growth, including leadership and specialized support positions.

    Open Interview Dates:

    1st and 3rd Tuesdays of each month

    Time: 9:00 AM – 11:00 AM

    Locations: Candidates may be scheduled to float between our North Tonawanda, Williamsville, and Lancaster locations.

    Who We’re Looking For

    We’re seeking team members who support daily operations while delivering outstanding client experiences. This role requires initiative, problem-solving, adaptability, and strong communication skills.

    You are someone who:

    Thrives in a fast-paced, people-centered environment

    Is committed, reliable, and motivated

    Has strong customer service and communication skills

    Works well as part of a collaborative team

    Has a wellness-aligned mindset and interest in holistic health

    Can multitask, stay organized, and manage shifting priorities

    Is always looking for ways to improve systems and client experiences

    Is interested in long-term growth within a mission-driven organization

    Your Role: Front Desk & Client Experience Representative

    As the Front Desk & Client Experience Representative, you’ll be the heartbeat of our client interactions—creating a welcoming atmosphere and ensuring each visit runs smoothly.

    Key Responsibilities

    Greet and engage clients with warmth, professionalism, and care

    Schedule appointments, manage phone calls, and process payments

    Support patient compliance by following up on missed appointments and reactivations

    Assist clients with intake forms and required documentation

    Maintain a clean, calm, and inviting front-desk environment

    Contribute ideas to improve efficiency, workflow, and client satisfaction

    Participate in the creation of social media and in-office content as needed

    Schedule & Hours

    Part-time position: approximately 12–15 hours per week

    Flexible scheduling, with the ability to float between North Tonawanda, Williamsville, and Lancaster locations as needed

    What We Offer

    Competitive pay with growth potential

    Flexible scheduling

    Meaningful, purpose-driven work

    Employee discounts on wellness services and products

    A supportive, uplifting, team-focused environment

    Ready to Take Initiative?

    If you’re excited to grow with a team that’s changing lives through holistic health, we’d love to meet you.

    📧 Send your resume or letter of intent to: denise@716synergy.com

    📍 Or stop by during our open interview hours Bring your enthusiasm, curiosity, and commitment to excellence!