Front Desk Client Service

BOZEMAN PICKLEBALL LLC

Front Desk Client Service

Bozeman, MT
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Company parties

    Competitive salary

    Free uniforms

    Training & development

    About the Role:

    Picklr Bozeman is looking for an enthusiastic and friendly Front Desk Client Service representative to be the welcoming face of our facility! This is a fantastic opportunity to be part of one of the fastest-growing sports communities in Bozeman, MT, where every day brings energy, fun, and great people. Your position comes with a free Picklr pickleball membership!

    Responsibilities:

    Greet and check in members and guests with a positive, professional attitude

    Manage court reservations, scheduling, and facility bookings with our PLay-by-Point POS system

    Handle phone calls, emails, and in-person inquiries about memberships and programs

    Process payments, memberships, and point-of-sale transactions accurately

    Maintain a clean, organized, and welcoming front desk and pro shop

    Assist with facility events, leagues, and open play coordination as well as participate in off-site marketing events

    Address customer concerns and resolve issues with professionalism and care

    Requirements:

    Previous client service, front desk, or pro shop sales experience preferred

    Strong communication and interpersonal skills - sales experience a big plus

    Comfortable with basic MAC computer systems, scheduling software, excel and POS systems

    Reliable, punctual, and a team player

    Passion for sports, recreation, or an active lifestyle is a plus

    Ability to multitask in a fast-paced, energetic environment

    About Us:

    Picklr Bozeman is Bozeman's premier destination for pickleball enthusiasts of all skill levels, offering 13 courts, a full gym, locker rooms and showers, top-notch courts and a vibrant, welcoming community. Our members love us for our fun atmosphere, well-maintained facilities, and the sense of community we bring to the sport. Our team is passionate about what they do, making this a workplace where you'll actually look forward to coming in every day.