Front Desk Receptionist

Rock Springs, Wyoming

Comfort Inn & Suites

Part Time

We are seeking a friendly and organized Front Desk Receptionist to be the first point of contact for our clients and visitors. The ideal candidate will provide excellent customer service, manage front desk operations, and support administrative tasks to ensure a smooth and efficient office environment.

Key Responsibilities:

- Greet and welcome guests upon arrival, ensuring a positive first impression of the company.
- Answer, screen, and forward incoming phone calls in a professional manner.
- Manage appointment scheduling, including booking and confirming meetings or services for staff and clients.
- Perform administrative tasks, such as filing, data entry, and managing office supplies.
- Maintain a tidy and organized reception area; ensure magazines and brochures are stocked and current.
- Handle inquiries and complaints efficiently and professionally, ensuring timely resolution or escalation as necessary.
- Assist with the coordination of office operations, events, and meetings.
- Process incoming and outgoing mail and packages.
- Collaborate with team members to enhance the overall guest experience and office efficiency.
- Maintain confidentiality of sensitive information and follow company protocols.

Qualifications:

High school diploma or equivalent; additional certification in Office Administration or related field is a plus.

- Proven experience as a front desk receptionist or similar role in a professional setting.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities with attention to detail.
- Ability to maintain a professional appearance and demeanor at all times.
- Customer-oriented mindset with problem-solving skills.
- Ability to work independently and as part of a team.

- Competitive salary
- Paid time off and holidays
- Opportunities for professional development and training
- A supportive and collaborative work environment

How to Apply:

Interested candidates should submit a resume and a brief cover letter detailing their relevant experience to [Insert Application Email/Link]. We look forward to hearing from you!

Comfort Inn & Suites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.