Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Vision insurance

Join Our Team at Greater Chattanooga Orthodontics!

At Greater Chattanooga Orthodontics, we are passionate about creating confident smiles and providing outstanding patient care in a welcoming, family-friendly environment. We're looking for a reliable and professional Front Desk Concierge/Scheduling Coordinator to join our team and be the friendly face that greets each patient who walks through our door.

Position Overview:

The Front Desk Concierge/Scheduling Coordinator plays a key role in the daily operations of our orthodontic practice. This person is responsible for welcoming patients, managing the schedule, handling incoming calls, verifying insurance, and supporting the team with administrative tasks — all while creating a positive first and lasting impression.

Key Responsibilities:

Greet patients and visitors warmly and professionally

Answer multi-line phones and respond to patient inquiries

Schedule and confirm appointments using Dolphin Management Software

Optimize the schedule to ensure smooth patient flow and clinical efficiency

Verify orthodontic insurance coverage and assist with billing inquiries

Collect and process payments, provide receipts, and explain financial policies

Maintain accurate and up-to-date patient records

Collaborate with the clinical team to ensure clear communication and smooth transitions

Perform other front desk administrative tasks as needed

Qualifications:

Previous dental or orthodontic front office experience strongly required

Fluent bilingual Spanish and English speaker is a plus

Excellent communication and interpersonal skills

Strong attention to detail and multitasking ability

Professional, polished, and friendly demeanor

Knowledge of orthodontic/dental terminology and insurance is helpful

High school diploma or equivalent required

Why Work With Us?

Supportive, team-oriented work environment

Opportunity to grow within an established and respected orthodontic practice

Competitive pay and benefits

Make a real impact on patients' lives and self-confidence

Ready to Join Our Smile-Making Team? Submit your resume and a brief cover letter highlighting your experience and why you'd be a great fit at Greater Chattanooga Orthodontics.

We look forward to meeting you!