Job Description
- Patient Interaction: Greet and check in patients, manage new patient paperwork, and maintain a professional and welcoming atmosphere in the waiting area.
- Appointment Management: Schedule, reschedule, or cancel appointments to maximize clinic productivity and minimize wait times.
- Record Maintenance: Update electronic dental records (EDR) with accurate medical histories, treatment plans, and contact information while strictly adhering to HIPAA confidentiality standards.
- Office Operations: Handle multi-line telephone systems, manage incoming/outgoing mail, order office supplies, and coordinate referrals to specialists.
Education: A high school diploma or equivalent. Dental experience is a plus.
Communication & Soft Skills: Exceptional interpersonal skills, empathy for anxious patients, and the ability to multitask in a fast-paced environment
-Bilingual a plus!