Benefits:

Company parties

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k)

401(k) matching

Bonus based on performance

Front Desk Coordinator – Physical, Occupational & Massage Therapy Clinic

About Us We are a patient-centered outpatient rehabilitation clinic specializing in Physical Therapy, Occupational Therapy, and Massage Therapy. Our team is dedicated to providing compassionate care and personalized treatment to help our patients move better, feel better, and live better. We are looking for a friendly, organized, and detail-oriented Front Desk Coordinator to be the welcoming face of our clinic.

Position Overview The Front Desk Coordinator plays a key role in creating a positive patient experience from the moment someone walks through the door. This position requires someone who thrives in a fast-paced environment, is highly organized, and can comfortably multitask while maintaining a warm and professional demeanor.

Key Responsibilities

Greet patients and visitors with a friendly and professional attitude

Answer incoming phone calls and assist with scheduling appointments for physical, occupational, and massage therapy services

Check patients in and out efficiently while ensuring all information is accurate

Collect copays or balances when necessary

Maintain organized and accurate patient records and documentation

Coordinate schedules for multiple providers and manage changes throughout the day

Communicate clearly with therapists and clinical staff regarding patient schedules and needs

Assist with administrative tasks such as filing, scanning, and data entry

Help maintain a clean, welcoming, and organized front office environment

Qualifications

Strong attention to detail and organizational skills

Ability to multitask and stay calm in a fast-paced environment

Friendly, professional, and patient-focused attitude

Excellent communication and customer service skills

Comfortable using computers, scheduling systems, and basic office software

Previous medical office or front desk experience preferred, but not required

What We’re Looking For

Someone who enjoys interacting with people and creating a positive experience for patients

A team player who can support both patients and clinical staff

A proactive problem-solver who stays organized even during busy times

A dependable individual who takes pride in accuracy and efficiency

Why Join Our Team

Supportive and collaborative work environment

Opportunity to work alongside skilled therapists and healthcare professionals

The chance to make a meaningful impact on patients’ recovery journeys