Front Desk Coordinator – Medical Spa
Los Gatos, CA | Full-Time

We are a high-volume, luxury medical spa in Los Gatos seeking an energetic, polished, and sales-driven Front Desk Coordinator to join our growing team. As the first point of contact for patients, you'll set the tone for a welcoming, professional experience while helping drive the success of the practice.

What You'll Do

• Greet and check in patients with warmth and professionalism

• Manage phones, scheduling, and patient flow

• Present and promote services, memberships, and retail products

• Process payments, reconcile daily transactions

• Support providers and ensure smooth operations

• Assist with patient outreach, events, and promotions

What We're Looking For

• 1+ year of front desk, customer service, or sales experience (med spa, luxury retail, or hospitality preferred)

• Strong multitasking and organizational skills

• Confident communicator with a polished, professional presence

• Sales-oriented mindset with proven ability to meet goals

• Tech-savvy, comfortable with EMR/CRM systems

Compensation & Perks

• Competitive hourly rate

• Performance-based bonus opportunities

• Employee discounts on treatments and products

• Career growth and training in a thriving, supportive team