Location: SouthPark - Charlotte, NC
Schedule: Full Time, Saturdays required Compensation: Competitive hourly rate Start Date: Immediate
We pride ourselves on offering an elevated beauty experience that blends artistry, hospitality and style. Our salon is known for exceptional service, a beautiful atmosphere and a clientele that appreciates excellence. We are looking for a polished professional Front Desk Coordinator.
Your Role: Managing the flow of clients and supporting our team to create a seamless, luxurious experience.
Responsibilities: Greet every guest warmly and ensure a five-star first impression. Manage the appointment book and stylist schedules. Handle check-ins, check-outs, and payments. Answer phone calls, emails and inquiries professionally and promptly. Maintain a clean, organized and inviting front desk area. Support stylists and management with daily operations. Promote retail products and salon services to enhance the guest experiences.
Qualifications: Previous experience in a high-end hospitality/service environment preferred. Excellent communication and customer service skills. Strong attention to detail and multitasking ability. Professional appearance and demeanor. Comfortable with salon booking software. Team oriented with a positive, proactive attitude.