Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

NRC Research Institute has been conducting clinical trials for the world’s pharmaceutical firms since 2004. We specialize in pharmaceutical clinical trials involving CNS (Central Nervous System) disorders such as Schizophrenia, Bipolar Disorder, Depression, ADHD, Autism, and more.

We are seeking an energetic Front Desk Coordinator to join our team!

Duties and Expectations:

DAILY: □ Perform reception duties, including greeting patients and guests, answering phones, routing calls/messages, and checking voicemails □ Communicate with appropriate staff regarding on-site patient/visitor status □ Track new patients in CTMS (RT) database by creating profiles and updating notes □ Print, distribute, and save faxes and emails to NRC shared drive □ Schedule and coordinate patient transportation □ Facilitate initial Screening documents (demographics, W-9, etc.) and update patient demographic profile □ Perform CTS Database consent and registration □ Set-up new subjects into ClinCard database □ Register subject visit payments into ClinCard □ Log patient visits into CTMS (RT) database □ Notify staff of receipt of all letters and boxes (USPS, FedEx, UPS) □ Monitor/confirm all packages have been picked up by appropriate courier □ Maintain upkeep of lobby and reception areas AS NEEDED*: □ Assist Research Coordinators with document completion, filing, data entry, etc. □ Assist Phlebotomist with vitals intake □ Perform data entry for trial management □ Contact pharmacies □ Archive study documents / Update Archive Index and Directory □ Schedule memory screens for potential patients □ Other miscellaneous duties as needed

Qualifications:

Possess excellent communication skills with the ability to provide a high volume of service, along with a high quality of work.

Be a hard-working team player

Be diligent, with the ability to multi-task and have a strong attention to detail.

Have the ability to learn and navigate new software quickly and be adept with computers

Be willing and able to work in a clinical setting involving a psychiatric population.

Position Type:

Full Time (Monday through Friday from 8:00 am to 4:30 pm)

Able to start ASAP

Wage: DOE, starting $22.00-$26.00/hr

Location: Los Angeles, CA