Job Description

We are seeking a professional, organized, and friendly Front Desk Coordinator to join our growing startup office team. The ideal candidate will have outstanding communication skills, experience handling patient or client scheduling, and a strong understanding of insurance verification and office operations.

This role is perfect for someone who thrives in a fast-paced environment, enjoys helping people, and can manage multiple responsibilities while maintaining professionalism and accuracy.

Responsibilities

Greet patients, clients, and visitors with professionalism and positivity

Answer and direct incoming phone calls and emails

Schedule and confirm appointments efficiently

Verify insurance information and assist with documentation

Maintain accurate records and update office systems

Manage front desk operations and provide administrative support

Communicate clearly with patients, staff, and management

Handle scheduling conflicts and patient inquiries professionally

Maintain confidentiality and ensure excellent customer service

Qualifications

Excellent verbal and written communication skills

Previous front desk, receptionist, or administrative experience preferred

Knowledge of insurance verification and scheduling procedures

Strong organizational and multitasking abilities

Professional phone etiquette and customer service skills

Experience with scheduling software, EMR/EHR systems, or Microsoft Office is a plus

Ability to work independently and in a team-oriented environment

Preferred Skills

Patient scheduling experience

Insurance coordination knowledge

Problem-solving and time management skills

Positive attitude and professional appearance

Ability to remain calm in a busy office setting

Benefits

Competitive pay

Supportive startup culture

Growth and advancement opportunities

Paid training

Flexible scheduling options

Health and wellness benefits (if applicable)

How to Apply

Please submit your resume along with a brief summary of your experience in front desk operations, scheduling, customer service, and insurance knowledge to myharmonysmiles@gmail.com.

We look forward to welcoming a motivated and dependable professional to our team!