Benefits:

401(k) matching

Front Desk Coordinator

Mann Dental Care – Albany, GA

👉 Complete the assessment here: https://www.ondemandassessment.com/o/JB-H4Q0SPCYD/landing?u=1204923

Mann Dental Care is a patient-focused, growth-oriented dental practice committed to delivering an exceptional experience from the very first phone call. We are seeking a Front Desk Coordinator who is professional, organized, and confident—someone who understands that the front office sets the tone for the entire practice.

This role is critical to patient satisfaction, schedule efficiency, and overall practice performance.

Position Overview

The Front Desk Coordinator serves as the primary point of contact for patients and plays a key role in scheduling, communication, collections, and front-office operations. The ideal candidate is detail-oriented, dependable, and thrives in a structured, fast-paced environment.

Key Responsibilities

Greet patients warmly and professionally, in person and over the phone

Manage incoming calls, voicemails, and patient inquiries

Schedule, confirm, and protect appointments

Verify patient demographics and assist with check-in/check-out

Collect copays, balances, and payments at the time of service

Communicate effectively with clinical and administrative team members

Maintain accurate patient records in Open Dental and related systems

Support insurance verification and front-office workflows

Follow Mann Dental Care systems, policies, and patient experience standards

Qualifications

Strong communication and customer service skills

Highly organized with excellent attention to detail

Comfortable with technology and learning new systems

Ability to multitask and remain composed under pressure

Professional appearance and positive attitude

Team-oriented but capable of working independently

Dental front office experience preferred, but not required for the right candidate

Why Mann Dental Care?

Structured systems and clear expectations

Supportive, professional team environment

Opportunity for long-term growth and development

Competitive compensation based on experience

Stable schedule and respectful workplace culture

Required Assessment – Please Read Carefully

To be considered for this position, completion of the following pre-employment assessment is required. Applications will not be reviewed without it.

👉 Complete the assessment here: https://www.ondemandassessment.com/o/JB-H4Q0SPCYD/landing?u=1204923

The assessment helps us better understand your strengths, work style, and fit for the Front Desk Coordinator role.

How to Apply

Complete the required assessment using the link above. Qualified candidates who complete all steps will be contacted to proceed to the next phase of the hiring process.