The UFC GYM now is HIRING!!! Monday - Wednesday evenings (3-10PM) & Saturdays (9AM-4PM).

The Front Desk & Gym Associate is responsible for delivering superior customer service to our UFC Gym members and guests. This is a part-time position. As an employee of UFC GYM you will also receive full gym membership benefits including access to all group classes.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Front Desk Customer Service & Gym Maintenance

Open gym each weekend morning and prep to receive customers

Operate the POS, Smoothie Bar, Retail Area

Clean and maintain retail area, gym floor, and locker rooms.

Provide tour of gym and sign-up new members if necessary.

Ensures that guests and members are warmly greeted and promptly assisted

Ensures incoming calls are answered in a professional and efficient manner

Ensures proper member check-in procedures are followed

Assist members, guests, staff, and managers with various tasks and assignments as needed.

Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve

Immediately reports or escalates to management any unsafe conditions or emergency situations

Retail Associate Responsibilities

Become well versed in all aspects of our UFC Gym retail offering

Monitor retail area in order to promptly attend to prospective retail customer needs

Effectively offer product solutions to meet the needs of both gym members and mall customers alike

Ensure that retail area is clean which includes making certain product placement and presentation remains pristine

Assist in logging inventory of new products that arrive from suppliers

REQUIRED QUALIFICATIONS:

Knowledge, skills & abilities:

Must be energetic and possess a very friendly, outgoing personality and positive attitude

Must have reliable transportation

Possess strong interpersonal and communication skills, including telephone etiquette

Possess a strong customer service focus, diplomacy and professionalism

Understands and follows oral and written instructions.

Able to multi-task and perform tasks with accuracy and attention to detail

Minimum certifications/educational level:

High school diploma or GED required

1-3 Yrs of customer service and/or retail sales associate experience

Strong desire to work in a fast-paced fitness environment

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.