Crown & Raine is seeking a Front Desk Host to be the face of our luxury head spa experience. This role is responsible for creating a seamless, elevated guest experience from the moment clients walk in to the moment they leave. The ideal candidate is organized, personable, and thrives in a fast-paced, client-focused environment. Responsibilities: • Greet every client with a warm, professional, and luxury-level first impression • Manage appointment scheduling, check-ins, and check-outs • Answer phone calls, texts, and online booking inquiries promptly • Ensure smooth daily operations at the front desk • Maintain the cleanliness and presentation of the lobby and retail area • Educate clients on services, memberships, and promotions • Drive retail sales and recommend products confidently • Handle transactions, the POS system, and daily cash reconciliation • Support team members and maintain a positive, team-first environment Qualifications: • Prior customer service, hospitality, or front desk experience preferred • Strong communication and organizational skills • Comfortable multitasking in a fast-paced environment • Professional appearance and positive attitude • Basic computer and scheduling software experience (Vagaro or similar is a plus) • Availability for evenings and weekends Compensation: $15 - $20 hourly

• Greet every client with a warm, professional, and luxury-level first impression • Manage appointment scheduling, check-ins, and check-outs • Answer phone calls, texts, and online booking inquiries promptly • Ensure smooth daily operations at the front desk • Maintain the cleanliness and presentation of the lobby and retail area • Educate clients on services, memberships, and promotions • Drive retail sales and recommend products confidently • Handle transactions, the POS system, and daily cash reconciliation • Support team members and maintain a positive, team-first environment