Benefits:

Flexible schedule

Training & development

About the Role:

Compass Dental in Fort Worth, TX is looking for a friendly and detail-oriented Front Desk / Insurance Verification Specialist to be the welcoming face of our practice! This is a fantastic opportunity to join a patient-focused dental team where your organizational skills and customer service shine every single day.

Responsibilities:

Greet and check in patients, ensuring a warm and professional front desk experience

Verify dental insurance eligibility and benefits prior to patient appointments

Schedule, confirm, and manage patient appointments using dental practice management software

Collect co-pays, process payments, and manage patient billing inquiries

Accurately enter and maintain patient demographic and insurance information in the system

Communicate insurance coverage details clearly to patients and clinical staff

Answer multi-line phones and respond to patient inquiries in a timely, courteous manner

Requirements:

Prior dental or medical front desk experience is needed

Experience with dental insurance verification and benefit coordination

Familiarity with dental practice management software (OpenDental)

Strong attention to detail and ability to multitask in a fast-paced environment

Excellent verbal and written communication skills

Professional, patient-centered attitude with a positive demeanor

High school diploma or equivalent required

About Us:

Compass Dental is a trusted dental care provider serving the Fort Worth, TX community with a commitment to high-quality, compassionate patient care. Our patients love us for our friendly atmosphere and dedication to making every visit comfortable and stress-free. We pride ourselves on building a supportive team environment where employees feel valued and have the opportunity to grow their careers in dentistry.