Front Desk/Kennel Technician

Camp Schultz

Front Desk/Kennel Technician

Bonita, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Camp Schultz is a very close knit, family owned business that creates an environment where pets want to vacation! We provide a wide range of services ranging from overnight boarding, long-term stays, socializing with pet to pet interactions and enrichment activities, as well as daycare and grooming. We pride ourselves with being a very down to earth and community based company and want any addition to our team to feel comfortable and right at home.

    Our Kennel Technicians are the back bone of our business and are the silent hero's in the background. Our kennel techs are the employees who spend the most amount of time with our pets that are boarding with us or our daily daycare pups. The position requires an ambition to provide the highest quality of care to each one of our pets while being adaptable and willing to learn and grown within our company and the pet care industry.

    Our Front Desk Receptionists are the face of the company. This role is the heart of Camp Schultz and you are the first and last impression every client has. The position requires experience in a front desk, to be warm and welcoming, ability to stay calm under pressure and have a genuine love for animals.

    The ideal candidate for this position will be able to:

    Have a flexible FULL-TIME schedule, between 31-36 hours p/week and must have open AM/PM availability 7 days a week and holidays. You will have 2 full days off with a variety of half days.

    Follow specific protocols in regards to sanitizing and disinfecting kennels/play areas where pets frequent

    Control dogs of all breeds and sizes and know how to use slip leads, gentle leads, prong collars, easy walk harnesses, etc.

    Follow feeding and medication schedules as directed by clients and/or veterinary specifications

    Work in a team based environment and maintain a friendly and fun atmosphere with other employees

    Keep records of each pet and their eating habits/change of behavior/and bowel movements to ensure that each pet is in optimal health and if anything out of the ordinary occurs that the proper person is notified

    Develop an extensive understanding of dog body language and communication

    Adapt to an extremely fast paced environment and schedule to ensure that all duties necessary are completed in a timely manner

    Maintain basic hygiene and always present themselves as an ambassador for Camp Schultz when coming to and from work

    Communicate effectively with managers and coworkers

    Problem solve quickly when in stressful situations

    Have a positive attitude and able to take direction

    Comfortable working in a high volume environment and understand that constant vocalization of the pets at our facility is most often an indications that everything is running smoothly

    Greet clients and pets with a friendly, welcoming attitude

    Answer phones, emails, texts promptly and professionally

    Schedule appointments and reservations using Gingr

    Check clients in and out and process payments

    Ability to multitask in a fast-paced environment

    Basic computer skills (experience using Gingr a plus)

    Reliable, punctual and able to work independently

    Legally work in the United States

    Provide necessary documents authorizing work

    Transport themselves to and from the job site as well as have proof of a valid drivers license.