Benefits:

Bonus based on performance

Company parties

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

We're looking for a high-energy, people-first Front Desk & Lead Nurture Specialist to join our team. This role is more than checking people in- you'll be the heartbeat of our business, following up with leads, booking trials, and making sure every visitor feels like a VIP.

If you're organized, love connecting with people, and want to help others start their fitness journey, we want to see you!

Key Responsibilities:

Lead Nurturing & Sales Support

Call, Text and email incoming leads within minutes

Schedule trials and assessments

Follow up with no-shows and former members

Track and update lead statuses in our CRM

Assist with promotions, referrals, and events

Front Desk Operations

Greet every member and guest with enthusiasm

Manage check-ins, waivers, and facility cleanliness

Answer phones, respond to DMs and assist with retail sales

Support coaches and General Manager as needed

Qualifications:

Outgoing, friendly and confident communicator

Comfortable on the phone and in person

Highly organized and detail- oriented

Previous fitness, sales, or front desk experience a plus

Must be available some weekends

Bonus If You Have:

Familiarity with Mindbody system

Experience in a gym, studio or athletic facility

Bilingual (English/Spanish) - not required, but helpful

Job Type: Part-time

Pay: $14-$17 per hour + performance bonuses (Potential for growth into full-time or leadership roles)

Benefits:

Free gym membership

Sales & performance bonuses

Career growth opportunities

Fun, fast-paced team culture

Shift:

Morning Shift 5:00 am to 10:00 am

Weekly day range:

Monday - Friday

Weekend availability as needed