Front Desk Lead

Scenthound Fort Worth Saginaw, TX

Front Desk Lead

Fort Worth, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Free food & snacks

    Free uniforms

    Paid time off

    Perks and Benefits:

    Direct career growth path to Management positions and additional options

    Competitive hourly base pay, plus tips; sales bonuses

    Merit-based pay increases

    Paid Vacation

    Complimentary service membership

    About the Position:

    The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

    This position requires:

    Sales experience and confidence (membership sales are highly valued!)

    Customer service experience (retail, restaurant)

    Computer/ Technology proficiency

    A passion for dogs and dog health & wellness!

    Reliable transportation

    Who We Are Looking For:

    We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

    Tasks:

    Drive membership sales through health and wellness education

    Drive key performance indicators – average ticket price and rebook ratio – through memberships, service

    add-ons, and retail sales

    Answer phone calls, schedule customer appointments, manage customer profiles and records

    Perform other tasks and duties as assigned by the Scenter Manager