Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Are you a people person with a passion for real estate and an eye for detail? Do you thrive in a fast-paced, customer-focused environment—and know your way around Word, Excel, and Outlook? If so, you might be the perfect fit for our team.

Travis Hyde Properties is a trusted, family-owned property management company with over 45 years of experience connecting people with homes in the vibrant Ithaca community. We are looking for a Front Desk Leasing Agent who brings enthusiasm, professionalism, and digital savvy to the table.

What You'll Do

As the first face and voice many prospective tenants encounter, you will be a critical link in turning interest into occupancy. Your responsibilities will range from guiding people through the leasing process to managing daily administrative operations with precision and positivity.

Front Desk & Leasing Support

Welcome visitors and callers with warmth and professionalism

Guide prospects through available units and timely follow-ups

Match prospective tenants with their ideal apartment by listening closely to their needs

Coordinate with Property Managers and Leasing Agent on showings, key distribution, and administrative support.

Administrative

Confidently use Microsoft suites and Yardi Breeze applications for professional correspondence and lease documents

Keep leasing data organized and current using Microsoft suites and Yardi Breeze applications.

Stay on top of communication with Outlook and Teams—from scheduling to email follow-ups

Maintain accurate tenant records, listings, applications, and reporting

Customer Experience

Answer tenant questions with care and clarity

Provide top-tier service to build lasting relationships with tenants and applicants alike

Collaborate with property managers and maintenance teams to support tenant satisfaction

What We Are Looking For

High School diploma or equivalent (Associate’s or higher preferred)

Prior experience in leasing, hospitality, or property management is a plus

Strong communication and interpersonal skills

Detail-oriented with excellent organizational abilities

Proficiency in Microsoft suite, especially Word, Excel, and Outlook

Reliable transportation and valid driver’s license

Availability for evening and weekend hours when needed

Comfortable in both indoor and outdoor settings; able to lift 20 lbs and stay on your feet

Perks & Benefits for full-time permanent position

Competitive pay with leasing commissions, if applicable

401(k) with company match

Health, dental, and vision insurance

Paid time off and sick time

Life insurance

Collaborative, team-first workplace

Opportunity to grow your leasing career

Schedule

Full-time (40 hours/week)

8-hour shifts

Evening and weekend availability as needed

Ready to Launch Your Leasing Career?

At Travis Hyde Properties, we do not just lease apartments—we help people find their next home. If you are ready to bring your personality, professionalism, and Microsoft Office skills to a team that values quality and care, we want to hear from you.

Apply today and make your mark in the heart of Ithaca real estate!