Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

TURQUOISE PLACE FRONT DESK MANAGER

The Front Desk Manager is responsible for supporting the Front Desk, team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values.

Job Duties:

Supervise the Front Desk team to include scheduling, hiring, training, discipline, etc.

Oversee preparation of daily activities/duties of Front Desk.

Oversee the completion of checklists; audit checklists for accuracy

Ensure guest arrival/departure information is prepared.

Assist team with checking guests in/out and other duties as needed

Audit daily reports from Front Desk to ensure proper check/cash handling and daily reports are balanced

Ensure that calls are answered promptly and courteously.

Assist with problem resolution

Maintain good communication between departments

Perform other duties as assigned

Required Skills:

Minimum of 2 years of Front Desk experience, required

Minimum of 1 year of supervisory/management experience, required

Must possess excellent written and verbal communication.

Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems.

Must have excellent team leadership and developmental skills

Must be able to encourage a positive attitude in all team members.

Physical Requirements:

Must be able to stand/walk for entire shift

Must be able to bend, stoop, kneel, crouch

Must be able to lift/move up to 25 lbs. as needed