We are seeking a friendly, dependable Front Desk / Medical Assistant to join our close-knit team. This role is perfect for someone who enjoys building relationships with patients, thrives in a smaller practice setting, and is comfortable balancing both administrative and clinical responsibilities. You will be a key part of the patient experience from the first phone call to the end of each visit.

Front Desk Responsibilities

Welcome patients with warmth and professionalism, both in person and on the phone

Schedule appointments

Check patients in and out, verify demographics and insurance, and collect co-pays

Answer phones, patient portal messages, and emails in a timely, compassionate manner

Maintain accurate patient records in our EMR system

Assist with referrals, prior authorizations, and incoming/outgoing paperwork

Protect patient privacy and maintain HIPAA compliance at all times

Clinical Responsibilities

Prepare exam rooms and ensure a clean, organized clinical environment

Take and record vital signs and patient histories

Assist providers during exams and procedures, including pap smears, pelvic exams, prenatal visits, and minor procedures

Perform pregnancy tests, urine dips, and other testing as directed

Collect and properly label lab specimens

Provide patients with basic education and post-visit instructions

Stock and maintain medical supplies

What We’re Looking For

High school diploma or equivalent required

Medical Assistant certification preferred (CMA/RMA)

Prior experience in an OB/GYN or women’s health setting is a required

Comfortable multitasking in a fast-paced, patient-focused environment

Friendly, calm, and professional demeanor

Strong communication and organizational skills

EMR experience preferred

Spanish/Bilingual is a plus

Why You’ll Love Working Here

Supportive, team-oriented work environment

Meaningful patient interactions and continuity of care