Front Desk Medical Receptionist

First Choice Physical Therapy

Front Desk Medical Receptionist

Panama City Beach, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Company parties

    Competitive salary

    Dental insurance

    Free food & snacks

    Health insurance

    Paid time off

    Vision insurance

    Bonus based on performance

    About Us: We are a well-established outpatient physical therapy clinic dedicated to helping our patients move better, feel better, and get back to doing what they love. Our team values professionalism, compassion, teamwork, and excellent patient experiences from the moment someone walks through our doors.

    Position Overview: We are seeking a friendly, organized, and dependable Front Desk Medical Receptionist to join our growing physical therapy team. This role is the first point of contact for our patients and plays a vital part in keeping the clinic running smoothly.

    Key Responsibilities:

    Greet patients warmly and provide exceptional customer service

    Schedule appointments and manage the daily clinic schedule

    Verify patient demographics and insurance information

    Collect copays and process payments

    Answer phones, return messages, and respond to inquiries

    Maintain accurate patient records and documentation

    Coordinate communication between patients, therapists, and staff

    Support front desk operations and assist with administrative tasks as needed

    Qualifications:

    Previous medical office or receptionist experience preferred

    Experience in physical therapy, orthopedic, or outpatient medical settings is a plus

    Strong communication and interpersonal skills

    Excellent organizational and multitasking abilities

    Basic computer skills; EMR/EHR experience preferred

    Ability to work in a fast-paced, team-oriented environment

    Professional, positive, and patient-focused attitude

    What We Offer:

    Supportive and welcoming team environment

    On-the-job training and growth opportunities

    Competitive pay based on experience

    Benefits package for eligible employees