Benefits:

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

We are seeking a motivated, professional, and friendly Front Desk Medical Receptionist to join our growing integrative therapy practice. This is an exciting opportunity for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and wants to grow their skills while working alongside a supportive team. If you are organized, dependable, and passionate about providing excellent patient service, we would love to hear from you.

Position Overview: As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience both in person and over the phone. You will work closely with our front office team, providers, and patients to ensure smooth daily operations and exceptional customer service.

Primary Responsibilities:

Greet patients and visitors with a warm, friendly attitude

Answer incoming phone calls professionally and courteously

Schedule new and existing patient appointments efficiently

Check patients in and out for appointments

Verify insurance benefits and eligibility

Collect co-payments, balances, and process payments accurately

Perform data entry and maintain accurate patient records

Communicate effectively with patients, therapists, referral sources, and staff

Assist with daily front office operations and administrative tasks

Maintain a clean, organized, and professional reception area

Support fellow receptionists and contribute to a team-oriented environment

Qualifications:

Minimum 1 year of medical front desk/receptionist experience required

Knowledge of insurance verification, co-pay collection, and scheduling preferred

Strong communication and interpersonal skills

Professional appearance and positive attitude

Excellent customer service skills with compassion for patients

Strong organizational skills and attention to detail

Ability to multitask and work efficiently in a busy office setting

Quick learner with the ability to adapt to new systems and procedures

Dependable, punctual, and team-oriented

Why Join Our Team?

Opportunity to learn and grow in an integrative healthcare setting

Friendly and supportive work environment

Meaningful work helping patients on their path to recovery and wellness

Stable, long-term career opportunity