Benefits:

401(k)

Paid time off

Health insurance

We are a community-focused family practice in Kensington, MD, dedicated to providing high-quality, compassionate care to the diverse patients we serve. Our team values clear communication, empathy, and professionalism in every interaction.

Position Summary

We are seeking a friendly, organized, and bilingual (English/Spanish) Front Desk Receptionist to join our growing team.

The ideal candidate is professional, detail-oriented, and passionate about creating a welcoming experience for patients. This role is essential in ensuring smooth daily operations and providing exceptional customer service in a fast-paced healthcare environment.

Experience with eClinicalWorks (eCW) EMR is preferred but not required. Training will be provided for the right candidate.

Qualifications

Bilingual (English/Spanish)

High school diploma or equivalent (required)

Previous medical office or customer service experience preferred

Strong communication and organizational skills

Ability to multitask in a fast-paced environment

Professional appearance and positive attitude

Responsibilities

Greet and check in patients in a warm and professional manner

Answer and route phone calls

Schedule and confirm appointments

Verify insurance and collect copays

Maintain accurate patient records

Assist with administrative tasks as needed

Ensure patient confidentiality and HIPAA compliance