Benefits:

Bonus based on performance

Employee discounts

Opportunity for advancement

Company parties

Competitive salary

Free uniforms

Training & development

Perks and Benefits:

Competitive hourly base pay + tips and Commission ranges from $19.00 to $23.00 per hour based on experience level

Merit-based pay increases

Complimentary service membership for your pup!

Who We Are

Scenthound is not your everyday dog grooming shop. We are a revolutionary concept disrupting an outdated industry, focused on the dog’s overall health and wellness, not only haircuts! Our membership-based business model allows dogs to receive routine maintenance and consistent care. At Scenthound, we are a culturally driven, highly collaborative team that prioritizes dog and employee safety. Through our North Star and values, we inspire the dog-human connection by helping dog parents maintain clean, healthy dogs. If you share our values, we’d love to hear from you!

NORTH STAR

We enrich the connection between people and their dogs.

VALUES

Dog First. One Pack. Bring Love. Seek Growth. Make A Difference.

About the Position:

The front desk sales associate is a vital position at Scenthound requiring exceptional customer service, sales and organizational skills. Also includes cross-training in other positions within the dog wellness business.

This position requires:

Customer service experience (retail, restaurant, hotel, gym)

Strength to lift up to 35 pounds; stamina to stand for long periods of time

Reliable transportation

Willingness to work in a smoke-free environment

Who We Are Looking For:

We are searching for a confident multi tasker who has a passion for sales and customer service. Is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON Self-motivated Team Member who can assist in the day-to-day operations of the Scenter while providing great quality customer service.

Tasks:

Drive membership sales through health and wellness education

Prioritize dog wellness and safety

Answer phone calls, schedule customer appointments, manage customer profiles and records

Identify when/where help is needed and provide assistance to keep Scenter on schedule

Assist in the creation of an environment conducive to teamwork, open communication, and Scenthound values

Manage client expectations; resolve customer concerns, retain memberships

Adhere to Scenthound sanitary and cleaning practices

Develop membership leads; Follow up with potential members

Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:

Effective communication with team members and dog parents

Independently solve problems using Scenthound values and culture as a guide

Attention to detail

Time-management – ability to make an efficient schedule

Computer/ technology proficiency

Accountability; hold oneself and others to a high quality of services

Experience Preferred