Hammer & Nails Men's Grooming – Dallas Area Locations (Multiple openings with more locations coming soon)

Be the first impression and the heartbeat of our luxury grooming experience. As a Front Desk team member, you create the welcoming, upscale atmosphere that sets the tone for every client’s visit. You’ll manage bookings, greet guests, introduce memberships, and ensure seamless operations so our team can focus on delivering the exceptional services that help men be their best selves.

We strive to be among the highest-rated and top-ranking shops in our system. We’re looking for competitive, driven team members who are passionate about winning and delivering excellence every day.

This role is perfect for someone who loves connecting with people, thrives in a fast-paced luxury environment, and takes pride in turning first-time visitors into loyal members.

Key Responsibilities

• Deliver outstanding client service from the moment guests walk in
• Handle scheduling, check-in/out, and retail/product sales
• Promote memberships and additional services with confidence
• Support the full team in maintaining a clean, professional shop

Requirements

• Previous customer service or front desk experience (salon/spa/hospitality preferred)
• Strong communication skills and a positive, professional presence
• Genuine ability to build meaningful relationships with clients — because lasting connections are what create loyal guests and dedicated members
• Sales-oriented mindset with a genuine desire to help clients
• Ability to work flexible schedules, weekends required (Friday and/or Saturday)

What We Offer

• Competitive hourly pay of $13–$15/hr + commissions
• Health insurance with employer contribution
• Supplemental coverages (dental, vision, life, disability, accident, etc.)
• Paid Time Off
• Flexible schedules, weekends required (Friday and/or Saturday) — we are closed on Sundays to give every team member time with family and friends and promote a healthier work-life balance
• Discounts on products and services
• Career growth opportunities, including training and traveling to help open new locations around the state for top-performing and passionate team members
• All supplies provided and a steady flow of clients

Join a team where your role directly impacts the client journey and your own career path.

Apply today with your resume.