Benefits:

Free food & snacks

Employee discounts

Paid time off

About the Role:

Join our dynamic team at Middle Tennessee Internal Medicine as a Front Desk Associate! In this vital role, you'll be the first point of contact for our patients, ensuring a warm welcome and efficient service in our busy Nashville clinic.

Responsibilities:

Greet patients and visitors with a friendly and professional demeanor.

Manage appointment scheduling and patient check-in/check-out processes.

Answer phone calls and respond to inquiries with accurate information.

Maintain patient records and ensure confidentiality in compliance with HIPAA.

Process insurance verifications and collect payments as necessary.

Collaborate with medical staff to ensure a seamless patient experience.

Handle patient concerns with empathy and professionalism.

Requirements:

High school diploma or equivalent; additional education in healthcare administration is a plus.

Previous experience in a medical office or front desk role preferred.

Strong communication and interpersonal skills.

Proficiency in electronic medical records (EMR) systems.

Ability to multitask and thrive in a fast-paced environment.

Detail-oriented with excellent organizational skills.

Compassionate and patient-focused demeanor.

Basic knowledge of insurance processes and medical terminology.

About Us:

Middle Tennessee Internal Medicine has been serving the Nashville community for over 15 years, providing exceptional healthcare with a personal touch. Our patients love us for our dedicated staff and comprehensive services, while our employees appreciate the supportive work environment and opportunities for growth.