Front Desk - Patient Care Coordinator

ADARE - Longevity & Aesthetics

Front Desk - Patient Care Coordinator

Tampa, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    Training & development

    401(k)

    Flexible schedule

    Adare Longevity & Aesthetics | Tampa & St. Petersburg

    Join Our Team 🤍

    Position Overview

    At ADARE Longevity & Aesthetics, we believe exceptional patient care begins the moment someone walks through our doors. We are looking for a warm, outgoing, and highly personable Patient Care Coordinator who is passionate about creating meaningful relationships and delivering an elevated guest experience.

    This individual will serve as the face of ADARE, welcoming patients, building lasting connections, and ensuring every interaction feels personal, seamless, and memorable.

    Our ideal candidate is someone who genuinely loves people, thrives in a fast-paced environment, and takes pride in making others feel comfortable, confident, and cared for. We are looking for someone who goes beyond simply checking patients in and out — someone who remembers names, anticipates needs, and makes every patient feel like a valued part of the ADARE community.

    Key Responsibilities

    Create a warm, welcoming, and professional environment for every patient.

    Build and maintain strong relationships with patients through genuine, personalized interactions.

    Manage appointment scheduling, confirmations, and follow-up communications.

    Answer phone calls, texts, and patient inquiries with professionalism and enthusiasm.

    Educate patients on ADARE's services, memberships, and treatment offerings.

    Support patient retention through thoughtful follow-ups and relationship building.

    Coordinate with providers to ensure a seamless patient experience.

    Assist with daily front desk operations, payments, and maintaining an organized reception area.

    Identify opportunities to enhance the patient experience and contribute to the continued growth of ADARE.

    Who We're Looking For...

    Personality is everything! We are seeking someone who is:

    Naturally outgoing, friendly, and approachable.

    Passionate about building relationships and connecting with people.

    Positive, enthusiastic, and a true team player.

    Highly organized and able to multitask in a fast-paced environment.

    Proactive, detail-oriented, and solution-driven.

    Interested in medical aesthetics, longevity, and wellness.

    Comfortable discussing services and helping patients find treatments that align with their goals.

    Practice Growth & Marketing

    Actively contribute to practice growth and revenue goals

    Create and participate in social media content (Instagram, TikTok)

    Support events, promotions, and patient acquisition strategies

    Preferred Expertise

    Previous experience in medical aesthetics, hospitality, customer service, or patient coordination

    Ability to drive client retention and sales through elevated service and thoughtful product recommendations

    Compensation and Benefits

    Competitive compensation with performance-based incentives

    Commission on services and curated retail offerings

    Exclusive employee pricing on treatments and products

    Ongoing education and training opportunities

    Flexible scheduling

    The Adare Standard

    Adare Longevity & Aesthetics is defined by discretion, detail, and distinction. Every treatment is intentional, every interaction personalized, and every result reflective of our commitment to excellence. We seek professionals who naturally embody this standard and elevate it.