Front Desk Patient Care Coordinator

Oelbaum & Kagan Dentistry

Front Desk Patient Care Coordinator

Bronx, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Paid time off

    PLEASE DO NOT CALL THE OFFICE TO INQUIRE ABOUT APPLICATION STATUS.

    At Oelbaum & Kagan Dentistry office in the Bronx, New York, we take great pride in providing the best care available anywhere. Our staff goes to great lengths to make sure each patient is comfortable and pleased.

    We offer employment opportunities that promote and encourage professional and personal growth. Dr. Oelbaum & Dr. Kagan work to provide our employees with continuous professional development and a supportive work environment.

    We are looking for a Dental Front Desk Receptionist for our office located in the Bronx, New York. This is a full-time position and working Sundays is a MUST.

    The Receptionist is the first line of customer service for all patients and visitors entering the office. They will greet patients, sign them into the computer scheduling system, schedule future appointments, handle incoming phone calls in a professional manner, receive and process payments, among other office duties. They will assist patients in accordance with the training they have received ensuring every patient is provided with the best possible care.

    Schedule:

    Sundays 7:30am/8:30am to close (~4:00pm)

    Mondays 10:00am to close (~6:30pm)

    Tuesdays 10:00am to close (~7:00pm)

    Wednesdays 11:00am to close (~7:00pm)

    Thursdays 11:00am to close (~7:00pm)

    WAGE IS NEGOTIABLE

    SUNDAYS ARE A MUST

    WEEKDAY SCHEDULE IS FLEXIBLE

    This position can be Full-time OR Part-time

    Key Responsibilities:

    Customer Service; acknowledge, smile and greet patients upon arrival/dismissal

    Respond to patient questions and/or concerns professionally and correctly

    Answer telephones

    Schedule appointments

    Maintain appointment book via PracticeWorks scheduling program

    Confirm appointments

    Follow-up on no shows/cancellation of appointments

    Register new patients

    Sign-in patients upon arrival

    Post charges and payments to patient accounts

    Research patient insurances

    Collect and process payments

    Review finances with patients

    Check voicemail on a daily basis

    Maintain a clean and friendly waiting area for patients

    Desired skills:

    Associate's Degree or higher

    1+ years of experience, preferred

    Ability to answer telephone in a professional manner

    Provide stellar customer service

    Experience with Microsoft Word, Excel, & PowerPoint

    Ability to multi-task

    Professional appearance/demeanor

    Positive attitude

    Well-spoken & dependable

    If interested, please email a copy of your resume and a cover letter explaining why you would be the right candidate for the job.

    PLEASE DO NOT CALL THE OFFICE TO INQUIRE ABOUT APPLICATION STATUS.