Benefits:
Health insurance
401(k)
Bonus based on performance
Paid time off
PLEASE DO NOT CALL THE OFFICE TO INQUIRE ABOUT APPLICATION STATUS.
At Oelbaum & Kagan Dentistry office in the Bronx, New York, we take great pride in providing the best care available anywhere. Our staff goes to great lengths to make sure each patient is comfortable and pleased.
We offer employment opportunities that promote and encourage professional and personal growth. Dr. Oelbaum & Dr. Kagan work to provide our employees with continuous professional development and a supportive work environment.
We are looking for a Front Desk Patient Care Coordinator for our office located in the Bronx, New York.
The Front Desk Patient Care Coordinator is the first line of customer service for all patients and visitors entering the office. They will greet patients, sign them into the computer scheduling system, schedule future appointments, handle incoming phone calls in a professional manner, receive and process payments, among other office duties. They will assist patients in accordance with the training they have received ensuring every patient is provided with the best possible care.
Schedule:
Mondays 8:30am to 5:00pm
Tuesdays 8:30am to 5:00pm
Wednesdays 8:30am to 5:00pm
Thursdays 8:30am to 5:00pm
Friday 8:30am to 2:00pm/3:00pm (Depending on time of year)
WAGE IS NEGOTIABLE
This position is Full-time
Key Responsibilities:
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and/or concerns professionally and correctly
Answer telephones
Schedule appointments
Maintain appointment book via practice management software program
Confirm appointments
Follow-up on no shows/cancellation of appointments
Register new patients
Sign-in patients upon arrival
Post charges and payments to patient accounts
Research patient insurances
Collect and process payments
Review finances with patients
Check voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Desired skills:
Associate's Degree or higher
1+ years of experience, preferred
Ability to answer telephone in a professional manner
Provide stellar customer service
Excellent math skills
Experience with Microsoft Word, Excel, & PowerPoint
Ability to multi-task
Professional appearance/demeanor
Positive attitude
Well-spoken & dependable
If interested, please apply with your resume and a cover letter explaining why you would be the right candidate for the job.
PLEASE DO NOT CALL THE OFFICE TO INQUIRE ABOUT APPLICATION STATUS.