We are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals.

KEY RESPONSIBILITIES:

Greet patients warmly and professionally, addressing their needs with empathy and efficiency. Be open to learning and performing new tasks that may arise, adapting to the dynamic needs of the workplace.

Ensure the reception and processing of established and new patients, including gathering and verifying personal and insurance information.

Present patients with the HIPAA Notice of Privacy Practices and ensure proper documentation.

Assist patients with medical history and consent forms, ensuring all paperwork is completed and confidentiality is maintained.

Conduct insurance verification and handle related documentation. Enter patient information into the electronic health record (EHR) system while maintaining data security.

Confirm and schedule patient appointments, providing necessary appointment details. Notify medical staff of patient arrivals and hand over completed paperwork as needed.

Address patient inquiries and provide relevant informational materials about the practice.

Conduct end-of-visit procedures, ensuring patients receive all necessary follow-up information.

QUALIFICATIONS:

Previous experience in a similar role, preferably in a podiatry or healthcare office. We are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals. The Front Desk Coordinator will be responsible for providing exemplary patient services, managing the reception area, and maintaining patient confidentiality in compliance with HIPAA regulations. This role involves handling all necessary information and paperwork efficiently and serving as the first point of contact for new and returning patients. The candidate should demonstrate strong organizational skills and the ability to create and manage Standard Operating Procedures (SOPs) effectively.