Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
About the Company:
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain group committed to relieving pain and restoring patient function and wellness. Our providers are leaders in their fields and our physicians are double-board certified in Pain Medicine. Our patients experience the unique benefits of a dynamic, physician-led, team approach in pain care that is unmatched. Our services include chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management and regenerative therapy.
Position Summary:
We are looking to hire a new front desk receptionist for our busy medical office. The ideal candidate is warm, organized, tech-savvy, and thrives in a dynamic, people-focused environment. As the first point of contact for our patients, you’ll be the face of our clinic—setting the tone for a welcoming, professional visit.
Duties and Responsibilities:
Greet and check in patients and visitors in a courteous, professional manner
Schedule and confirm patient appointments
Collect insurance details and co-payments as needed
Answer incoming calls, checking voicemails, and assist with inquiries or direct them appropriately
Make outbound calls to reschedule missed or canceled appointments
Scan and upload patient documents accurately and efficiently
Other duties as assigned.
Minimum Experience & Qualifications:
High School diploma or equivalent
Customer service experience a plus
Must have proficient computer/typing skills
Friendly, professional demeanor with excellent communication skills
Bilingual preferred, but not required.
Prior experience in healthcare or administrative roles preferred
Schedule:
Monday to Friday
Clinic Hours: Monday-Thursday 8:00am-6:00pm, Friday 8:00am-1:00pm
No weekends
Work Location: In person
Pay range: $18.00-$19.00/hour