Front Desk & Patient Experience Coordinator
Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Wellness resources
Position Overview
As our Front Desk & Patient Experience Coordinator, you’ll play a key role in supporting the daily operations of our holistic medical and wellness practice.
You’ll be the first point of contact for patients—creating a warm, welcoming experience while helping keep the practice running smoothly and efficiently.
This is more than a front desk role—it’s an opportunity to become an essential part of a collaborative healthcare team.
Responsibilities
Welcome and assist patients with warmth, professionalism, and compassion
Manage front desk operations and maintain a calm, organized environment
Schedule appointments across multiple wellness and medical services
Answer and manage phone calls, texts, and patient communications
Support patient follow-up, compliance, and reactivation efforts
Assist with intake forms, charting, and administrative documentation
Coordinate provider schedules and daily workflow
Process payments and support overall patient experience
Help improve systems, organization, and office efficiency
Occasionally assist with social media or in-office wellness content
Who We’re Looking For
You are:
Positive, proactive, and dependable
A natural multitasker who stays calm under pressure
Friendly, professional, and confident communicating with patients
Passionate about holistic health and wellness
A true team player who jumps in wherever needed
Organized, detail-oriented, and solution-focused
Excited to grow within a purpose-driven wellness practice
Preferred Experience
Front desk, administrative, medical office, or customer service experience preferred
Experience with Mindbody, Google Workspace, and Praxis EMR is a bonus but not required
Strong communication, organizational, and computer skills required
Schedule & Compensation
Part-Time | Approximately 28 hours/week
Starting at $18/hour based on experience
About Us
At Synergy Nutrition & Wellness, we believe healthcare should treat the whole person—not just symptoms. Our integrative wellness center combines holistic nutrition, muscle testing, family practice medicine, and Eastern + Western healing modalities to help patients truly thrive.
We’re a fast-growing, mission-driven practice looking for an energetic, organized, people-loving superstar to join our front desk team.
If you’re passionate about wellness, love connecting with people, thrive in a fast-paced environment, and want to be part of a team that genuinely changes lives—we’d love to meet you.
Why Join Synergy?
This is an opportunity to grow with a team that is passionate about holistic healthcare, patient transformation, and creating a positive impact in our community.
We’re building something special—and we’re looking for aligned, motivated people who want to grow with us.
Perks & Benefits
Employee discounts on wellness services & supplements
Free Sauna + Foot Detox sessions
Discounted IV Therapy & Injection Services
Growth and advancement opportunities
Supportive, wellness-focused team culture