Front Desk / Patient Service Representative (Evenings)
Benefits:
Opportunity for advancement
Training & development
We’re looking for a friendly, detail-oriented Patient Service Representative to join our therapist-owned physical therapy practice in Exton, PA. This part-time evening position is perfect for someone who enjoys connecting with people and creating a welcoming environment for patients and staff alike.
Schedule: Monday–Thursday, 4:00 PM – 8:00 PM
What You’ll Do:
Greet patients warmly and make them feel at ease when they arrive
Answer phone calls, schedule appointments, and verify insurance benefits
Assist with patient paperwork and collect payments as needed
Support therapists with day-to-day administrative tasks
Keep the front desk and waiting area organized and inviting
Deliver excellent customer service to patients and team members
What You’ll Bring:
A cheerful, professional demeanor and strong communication skills
Reliable, punctual, and ready to help where needed
Comfort using computers and scheduling systems
Ability to multitask and stay calm under pressure
A genuine desire to make each patient’s experience positive
Join a supportive, close-knit team that values compassion, teamwork, and high-quality patient care.