Front Desk / Patient Services Representative – Pediatric Office

Pediatric & Neonatal Specialists PS

Front Desk / Patient Services Representative – Pediatric Office

Louisville, KY
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    We are seeking a friendly, organized Front Desk / Patient Services Representative to join our pediatric office. This role is the first point of contact for patients and families and helps create a positive experience for every visit.

    Responsibilities:

    Greet patients and families and answer phones

    Schedule appointments and verify patient and insurance information

    Collect co-pays and process payments

    Communicate with clinical staff and maintain patient confidentiality (HIPAA)

    Qualifications:

    High school diploma or equivalent

    Front desk, medical office, or customer service experience preferred

    Bilingual (English/Spanish) preferred

    Strong communication, organizational skills, and comfort working with children

    Work Environment:

    Outpatient pediatric office with daytime hours