Benefits:
Free uniforms
Benefits/Perks
Fix Scheduling
Career Advancement Opportunities
Competitive Compensation
Job Summary We are seeking a positive, friendly employee that has to have Weekend availability and fix schedulable for Fri, Sat, Sun & Mon might change with more days (But Not GTD.). Needs to have flexibility in schedule to work other shifts as fill in when needed. provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Must be able to work in a fast-paced environment and be able to handle stress in a positive manner. must have a current food handler permit.
Responsibilities
Monitor the maintain knowledge of hotel operations and activities
Take reservations and answer questions via phone, email, and in-person
Build rapport with guests and identify their needs through friendly conversation and open-ended questions
Describe the features and amenities of guest rooms
Ensure compliance with health and quality standards
Qualifications
Friendly and outgoing personality
Familiarity with hospitality industry standards
Proficient in English; knowledge of other languages is a plus
Computer literacy
Able to resolve issues with a customer-focused orientation
Able to lift 30 pounds