Job Description
** GENERAL SUMMARY**
Schedule: Full-Time, Monday-Friday
Location: Farmington Hills, MI
Be the welcoming face and vital first point of contact for our primary care clinic! As a Front Desk professional, you'll deliver exceptional customer service while managing critical administrative and clerical operations that keep our clinic running smoothly and our patients cared for.
- Create outstanding first impressions by warmly greeting patients and visitors, expertly checking them in and out, and efficiently gathering all necessary documentation to ensure a seamless patient experience.
- Master the art of accuracy by verifying and entering demographic information, obtaining and confirming authorizations and precertifications, processing medical record release requests, and expertly scheduling and confirming patient appointments.
- Drive financial operations by accurately entering, reviewing, and submitting daily charges for patient procedures and services, collecting co-payments, and meticulously reconciling all daily reports and deposits to ensure complete accuracy.
- Provide comprehensive administrative and clerical support that empowers your assigned area to deliver exceptional patient care.