Front Desk Receptionist

Achievement Therapy Center Llc

Front Desk Receptionist

Anchorage, AK
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Training & development

    About Us

    Achievement Therapy Center is a pediatric therapy clinic providing occupational, physical, speech, and feeding therapy. Our team is committed to creating a supportive, professional, and family‑centered environment for children and their caregivers.

    Position Summary

    The Front Desk Receptionist is the primary point of contact for families and plays a key role in supporting daily clinic operations. This position balances customer service, scheduling, and administrative responsibilities in a fast‑paced pediatric healthcare setting.

    Core Responsibilities

    Greet and assist patients and families in a friendly, professional manner

    Answer phones, texts, and emails and route inquiries appropriately

    Schedule and manage therapy appointments and clinic calendars

    Support therapists and administrative staff with day‑to‑day coordination

    Collect, verify, and maintain patient and insurance information

    Assist with payments, documentation, and general office tasks

    Maintain confidentiality and follow HIPAA and clinic policies

    Help ensure a clean, organized, and welcoming clinic environment

    Qualifications

    High school diploma or equivalent

    Experience in a medical, therapy, or administrative office preferred

    Strong communication and organizational skills

    Professional, dependable, and detail‑oriented

    Comfortable working with children and families

    Basic computer skills and ability to learn clinic systems

    Why Work With Us

    Supportive, team‑oriented clinic culture

    Meaningful work supporting children and families

    Training and onboarding provided

    Opportunity to grow in a healthcare administrative role

    Achievement Therapy Center is an equal opportunity employer.